The SoNo Collection hours are:
The SoNo Collection’s phone number is (203) 299-0701
To access The SoNo Collection’s free Wi-Fi, look for the Wi-Fi network called “.SoNoCollectonGuest” and select to join. This will grant you free access to the mall’s Wi-Fi network.
Mall maps are available on the digital directories that are located at the mall entrances. You can also view a digital map of The SoNo Collection here, https://www.thesonocollection.com/en/directory/map/.
Yes, The SoNo Collection mall walking hours are:
Yes, pets are allowed at The SoNo Collection.
Job openings at The SoNo Collection are available on our Jobs Page. You will find a list of available positions at The SoNo Collection with descriptions of the job and its requirements as well as information on how to apply.
Additional information on parking at The SoNo Collection can be found on the Parking Page, or by contacting Parking Customer Service at (844) 236-2011. There is a large parking garage that allows for easy access into the mall. The parking garage is $1.00 per hour and valet is also available.
Parking Rates for The SoNo Collection:
Self-parking is payable via app, text, pay station or online at the Premium Parking website.
Valet service starts at $6 for six hours. Nordstrom and Bloomingdale’s offer validated parking (up to 3 hours).
We offer valet parking at The SoNo Collection’s main mall entrance. Turn left off N. Water Street and look for the valet area on level P2. The valet service starts at $6 for six hours.
The designated employee parking floor for The SoNo Collection is P1. All employees must park on this level. Parking rules are enforced by Admiral Enforcement.
Bus service to and from The SoNo Collection is provided by Norwalk Transit District. Bus service is available at the Southwest Plaza entrance near North Water Street and West Avenue. The following routes provide direct service to The SoNo Collection:
Wheels Route 10
Conn Ave. Shuttle
There are restrooms on each level of The SoNo Collection:
The SoNo Collection has three family restrooms, one on each level of the mall:
The SoNo Collection’s family restrooms are available to be used as Nursing Lounges and are located on levels 1 – 3 near Nordstrom. Although The SoNo Collection provides comfortable private areas defined as Family Restrooms, the act of breastfeeding is NOT limited to only these areas and is allowed throughout the common area of the center.
The SoNo Collection offers a variety of seating areas throughout the property. Most of the seating areas throughout the mall have mobile device charging stations for our guests to use.
Please call The SoNo Collection Security at (203) 299-0701 #1 to speak with a mall security officer.
The SoNo Collection’s Lost and Found is located at The SoNo Collection security office on the ground level. You may contact mall security about the Lost and Found by dialing (203) 299-0701 #1.
Strollers are not available for rent at The SoNo Collection.
Unfortunately, there is not a play area at The SoNo Collection at this time.
The SoNo Collection has an elevator at the entrance at West Avenue and North Water Street that leads to retail level 1 as well as two other passenger elevators near Nordstrom and Bloomingdales. There are three sets of elevators that service levels P1 – P4 of the parking garage and an additional set of elevators for the retail and mezzanine portion of the garage.
The SoNo Collection has three United People’s Bank ATM locations on levels 1, 2 and 3 of the shopping center near Nordstrom.
Submit feedback about The SoNo Collection, click the "Feedback" link in the footer of the website.
To give feedback to an actual store at The SoNo Collection, we recommend contacting the specific retailer for feedback.