Store Supervisor at Casper

Contact:
Casper Recruiting

Job Opportunity at Casper in The SoNo Collection

Full Time
Posted Mon, Jun 27
Contact:
Casper Recruiting

Looking for a job to get you out of bed?

Casper believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company's award-winning R&D team at Casper Labs. In addition to its e-commerce business,

When you're not catching zzz's, this is what you'll do:

  • Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
  • Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
  • Maintain training standards on the sales floor; ensure the team has both product and systems expertise.

Help find ways to improve store operations and to improve overall customer experience.

  • Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
  • Help Casper reinvent retail by creating unique, optimal retail experiences.

Our dream candidate is...

  • 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
  • Deep and demonstrated understanding of service excellence in a consumer environment.
  • Outstanding communication skills with a knack for building consensus via influence.
  • Naturally curious and a solves problems with grace and optimism.
  • Financial management experience preferred.